Refund and Returns Policy

Within 30 days of receiving your order, you can return any art purchased on the Marjasall Production website for a full refund. We will cover all shipping and handling costs for valid returns of art that, in our sole discretion, are damaged, defective, or otherwise non-conforming upon delivery to you. You will be responsible for all shipping and handling costs for returns of art that are not, in our sole discretion, defective, damaged, or otherwise non-conforming. Your refund will be credited back to the original payment method you used to purchase your art. We will not refund you for returns received by us after 30 days from receipt of purchase. Any returns received by us outside of such 30-day window will be considered an “invalid return”. We may, in our sole discretion, re-deliver (at your sole cost and expense) or dispose of the art subject to an invalid return if not reclaimed by you within thirty (30) days from your invalid return.

Outside of the United States we currently ship only to Canada. At-will return shipping costs are the responsibility of the purchaser. Our orders are shipped using USPS. All international orders may be subject to import duties and taxes assessed by local governments and are due upon delivery. This is not included in the order total. All prices shown are in US dollars and are subject to currency exchange rates.

We only replace items if they are defective or damaged. If you need a damaged item replaced for the same item, send us an email at freelancer@marjasall.com.

If you must return your product, you should mail your product to the return address that is printed on the mailer that the item came to you in. The product itself must be in the same condition as when you received it.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Contact us at freelancer@marjasall.com to start your return.